Keisha joined the Global CCS Institute on April 2023 and is the Administration Lead, Business Services for DC, USA. Providing administrative support to her colleagues and assisting tasks for the business services department in IT, Finance, HR, and Payroll.

Prior to joining the institute, Keisha was an administrative professional who has worked in the administrative field for over 17+ years and worked as an Executive Administrative Assistant with a Maryland based company for almost 11 years.  Keisha had the pleasure and expertise to work as a Surveillance Technical Agent for the FBI specializing in Counter Terrorism. Her skillset and background with dealing with the community has been an integral part of her career.

Keisha has completed an internship in which she studied Social and Clinical Psychology, she’s also completed a course on The Levels of Customer Service and Client Relations. These field of studies will allow Keisha to assist and work diligently with her colleagues as well as client relations customers.